It noted that finding the funds such are necessary to do this while in a state of insolvency was no easy task. Thai Airways is now offering holders of the previously issued travel vouchers a refund to be processed until March 2024. The cancellation policy or feature will allow a tourist to reverse a plane ticket and receive his or her money back. Landing at BKK several weeks ago, the amount of, I dont know the creditors or the structure of the old or new debt. , I am disappointed to see that TG is still playing with the client refund. Does this mean everyone waiting for a refund from the Covid-19 pandemic and before Thailands flagship airline declared bankruptcy will finally get their money back? He graduated with a degree in journalism and communications from the University of California and has been living in Thailand since 2014. expand_more. As part of its revised business plan approved by the Central Bankruptcy Court in Bangkok on Thursday, Thai Airways will finally begin refunding ticket purchases made by customers before it filed for bankruptcy in May 2022. It can be your reference code, ticket number, full name, and other details. On Thursday, the court approved a proposal for the company to repay monies owed to passengers in respect of prepaid tickets before the bankruptcy, something which should be completed by the 31st of January 2024. Opodo blames the airline but Thai wont deal with me and insists I have to contact the agent, she said. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). When your flight is expected to have a long delay, passengers are entitled to receive care while waiting. But don't start your shopping spree yet, the refunds are expected to be finished by the end of January 2024. Thai Airways now has a cash flow of around 20 billion baht. The Corporate Image and Communication Department of Thai Airways International Public Company Limited (THAI) has clarified that due to the temporary suspension and disruption of operations following the COVID-19 outbreak which resulted in a significant number of passengers being unable to travel, THAI has offered to accommodate passengers who It's more the lack of communication . Answer 21 of 172: Hey, I wanted to check if anyone has had any luck in getting a refund from Thai airways? SriLankan Airlines should have immediately refunded your money to your travel agent, GotoGate. Book Flights from Chengdu to Kuala Lumpur with Thai Airways. We can't and won't accept accountability for their acts. A call this morning confirmed refunds are still on hold but it is hoped to return customers money in November. Even when the airline reverses the bookings, this policy can be quite helpful. Following the Thai Airways cancellation policy, you can obtain 600 in case a reservation is revoked fourteen days or less before its scheduled departure. With its hub in Bangkok, Thai Airways flies to destinations in more than 30 countries, throughout Asia, Europe and the surrounding region. Why do foreign men like Thai women? expand_more. 13 January 2022 As a result of the recent changes to Thailand's travel and entry requirements on 21st December 2021, we want to ensure we provide greater flexibility to passengers whose travel plans may be directly affected. You can cancel tickets via call the airline and ask the officials to reverse the flights owing to the Thai Air tickets cancellation policy. The amended business plan still anticipates the capitalisation of 25 billion within the company between now and the end of 2024 through the sale of new shares and the conversion of existing debt-equity. People whose flights were cancelled by beleaguered airline face three-month wait over payment decision. 2. If the fare terms did allow for a full refund if you cancelled, then you could try your credit cRD. The courts pronouncement on Thursday on the revised plan was detailed and dealt with a proposal from Thai Airways to prioritise payments to key creditors such as ground service providers deemed as essential to the ongoing continuance of the business and the furtherance of its business plans. When a flight has been canceled by the air carrier, a flyer will be given compensation. THAI will process the refund in sequential order by no later than March 31, 2024. I'm still waiting. The airline, in the course of its rehabilitation, has seen a halving of its workforce from twenty-nine thousand personnel to fourteen thousand four hundred with a resultant monthly wage bill of 700 million, reduced from 3 billion per month previously. In this tab, you only need to enter your flight details as asked. Our contact centre in Bangkok is available on email contact@service.thaiairways.com and on +66 2-356-1111. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Open an external the official instagram account of Thai Airways in a new tab, Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. Thaiger Talk is our new Thaiger Community where you can join the discussion on everything happening in Thailand right now. Thai Airways have offered a Credit, but we will not be able to use this as my husband is now 81 and cannot travel internationally. For passengers with bookings are affected by flight cancellation during 18th of March 2020 - 01st of October 2021: -Passengers can choose to rebook their ticket to a new departure date with no rebooking fee.-Passengers can choose to extent their ticket validity.-The flight needs to be completed by 31st of December 2022.-Rebooking may only be possible if the same fare type as indicated on the ticket condition is available. -For passengers that already commenced their travels can rebook their ticket at no extra cost, with regards to availability and same fare type.-Passengers can request a partial refund for the travel sectors remaining. Several flights on THAIs flight map have been forced to cancel. Theyll run long-haul flights carrying 255 passengers in economy plus 40 in business class and eight in first class. Refund payments paid through credit cards and other means, to be complete by the 31st of January 2024 Under revised provisions, agreed by the court on Thursday, these payments are expected to be paid, in many cases through the refund of credit card payments, to passengers by the end of January 2024. Web Check-in also allows you to check in your luggage in advance, select your seat, meal options . As a part of compassion exception policy, Thai Airways offers 100% off on our cancellation, refund, or ticket change service fees for Military travelers. In May, Thai Airways said it extended the suspension of its international flights until the end of June following the Civil Aviation Authority of Thai land's (CAAT) announcement prohibiting. In case of more than 5 hours you are entitled to a refund of your ticket within seven days for the parts not used or for those parts already used if your flight no longer serves its purpose, and when relevant, a return flight to your first point of departure. Care for passengers while waiting may be declined if the provision of the care would itself cause further delay. Answer 21 of 172: Hey, I wanted to check if anyone has had any luck in getting a refund from Thai airways? Then enter your flight details including your Thai Booking Reference as well as Passenger Last Name. The airline which has had its operating performance boosted since the reopening of Thailand earlier this year is projected to fly 4.4 million passengers in 2022 with an average flight load of about 80%. Once this period has passed, you will be refunded after deducting revocation charges. Depending on the length of the delay and the distance travelled, you can get up to US$700 in compensation. They will hire a financial advisor to nail down a debt-to-equity conversion recapitalisation over the next two years of about 25 billion baht, about half of the previous goal. Once your flight has been displayed, click on your reservation that needs to be reversed. But today theyre averaging 17,554. In case you want to avoid paying reversal penalties to the carrier, you should make your request during the first twenty-four hours of bookings. In January the airline was carrying just 2,092 passengers per day. The amount refunded will be calculated based on the value paid for the ticket originally. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Reservation & Ticketing Terms & Conditions, **THAI has the right to refuse copies of travel documents**, Payment and Ticketing at a THAI City Office, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Optional Services & Fees on Code Share Flights. This website uses cookies to improve your experience while you navigate through the website. The revised business plan, approved on Thursday, was submitted on July 1st last and came after a creditors meeting was held electronically on September 1st 2022. The Ministry of Finance and other creditors for the airline have approved the restructuring plan that the bankruptcy court just gave the green light to. Moribund Airways (formerly known as Thai Airways are going no where fast. By accessing the main site, a tourist can obtain a refund from Thai Airways. I have waited more than a year. Reversals can occur for a variety of reasons. 3. The Central Bankruptcy Court in Bangkok, on Thursday, approved key elements of a revised business reorganisation plan as part of efforts to restructure the debts of the countrys flag carrier Thai Airways. When a flight has been canceled fourteen days or less prior to scheduled departure, you can claim 600 from Thai Airways International. Find the lowest prices for flights from Chengdu to Kuala Lumpur and enjoy award-winning service and in-flight entertainment from Thai Airways See all great offers! 1. You can select the most convenient one as per your comfort. These aircraft are suitable for lucrative long-haul flights and come with room for 8 first-class passengers, 40 business-class passengers and 255 seats for those flying economy. Thai Airways is forecast to fly 4.4 million passengers in 2022 giving it an average cabin load of 80% to 82%. Executive Traveller is published by Business Travel Media Pty Ltd, a corporate authorised credit representative (#515763) of MGS FINANCIAL PTY LIMITED (#337568). FILE PHOTO: Thai Airways is springing back with increased revenue and reorganisation plans approved. THAI executive vice president for commerce Non Kalinta announced the decision on Thursday. third All rights reserved. In September 2020, the Central Bankruptcy Court in Bangkok ordered the airline into a business rehabilitation program. From. Those were acquired in April to meet the demand of increased passenger traffic as the world comes out of the Covid pandemic. By doing so, you will not be levied any extra charges. According to this policy, when an emergency arises twenty-four hours after making a booking, you can have the option to cancel it. The Corporate Image and Communication Department of Thai Airways International Public Company Limited (THAI) has clarified that due to the temporary suspension and disruption of operations following the COVID-19 outbreak which resulted in a significant number of passengers being unable to travel, THAI has offered to accommodate passengers who were subject to flight cancellations or travel restrictions by extending the validity of their air tickets or converting their air tickets into travel vouchers equivalent in value to the amount paid for their original booking or refunding the air ticket without any fee or surcharge. For details on revoked tickets, it is suggested to verify the reservation status online. But dont start your shopping spree yet, the refunds are expected to be finished by the end of January 2024. In case of more than 5 hours you are entitled to a refund of your ticket within seven days for the parts not used or for those parts already used if your flight no longer serves its purpose, and when relevant, a return flight to your first point of departure. Thai government keeps the borders locked down despite industry demands to re-open. This category only includes cookies that ensures basic functionalities and security features of the website. Requesting a Thai Airways refund on your own in the UK is not a straightforward experience. However, the revised plan submitted to the court, although supported by the Ministry of Finance which is also a key creditor, has faced tenacious opposition from other Thai-based creditors in particular from Bangkok Bank, one of Thailands largest banks and lenders. Notwithstanding this, THAI remains committed to extending the utmost attention and care to all customers who have pending ticket refund requests. . Fill out the form, and within 20 business days, you will get your refund. Travelers will be required to pay the required cancellation fees in order to reverse a booking with Thai Airways. A key part of the plan given the green light by the Central Bankruptcy Court which communicated its decision by digital means, was a plan to refund passenger prepayments made before the airline filed for bankruptcy in May 2020. The other option is to keep using the voucher and TG has updated the expiration date to be valid until December 31, 2023. Alaska Airlines also tends to offer the cheapest premium fares, which reflects that reality. It is mandatory to procure user consent prior to running these cookies on your website. From . Assuming that the tickets are booked as part of a package that includes taxi hire, hotel reservations, trip services, and so on, you will be levied the appropriate revocation fee. THAI operating direct services between New Zealand and Thailand Neill is a journalist from the United States with 10+ years broadcasting experience and national news and magazine publications. Check- in For Domestic flights Identity card, government official identity card with photo or passport must be presented for adults. Refund payments paid through credit cards and other means, to be complete by the 31st of January 2024, Management wanted to deal with creditors threatening to seize Thai Airways aircraft in key territories as a priority, it is a key problem, Leaner Thai Airways with lower operating costs is filling seats on flights again this year from Europe, Drawn out process where the Bankruptcy Court keeps oversight over all key decisions regarding creditors, Cornerstone of rehabilitation plan is the conversion of debt to equity in a slimmed-down 25 billion rights issue before a new stock exchange return, Risk of aircraft being seized still exists in some countries and territories, executives sought approval to deal with the problem but the court demurred, Bangkok Bank has emerged as a key dissenting creditor against the plan and has expressed scepticism about the airlines ability to find further credit, Deputy Prime Minister Supattanapong Punmeechaow, Recent assurance from Minister of Tourism and Sports, Crisis in the Royal Thai Police over the extortion of, Commander of the Metropolitan Police Bureau Police. Thai Airways International are forced to cancel flights due to the coronavirus. However, Bangkok Bank, a key dissenting creditor in a submission to the Central Bankruptcy Court has expressed its doubts about the firms high-flying plans to find further credit which includes an expressed intention to relaunch itself on the stock market by 2025. All rights reserved. All rights reserved. Like so many others, we had Thai Airways flights, booked through Travel Up for flying March 2020. The airline has promised to refund customers within six. Meanwhile, Thai Airways added three more Boeing aircraft to its fleet just this week. Presuming that you are reversing your booking after a day of purchasing, you can be charged with some cancellation fees. The struggling airline had previously asked for a government bail-out via a 58.1bn baht ($1.81bn . American soldier dies at Cobra Gold military exercise in Thailand, Man robbed at gunpoint by prostitutes husband | Thailand News Today, Makha Bucha Day Monday: lots of Buddhism, no booze, Chinese businessman allegedly behind 10 million baht worth of fake auto parts in Thailand, 50 elephants addicted to sugarcane destroy 2000 rai of crops in Thailand, 4 police officers and 3 men arrested for smuggling motorcycles, Northern Thailand sees thousands of fire hotspots, 2 men arrested for animal trafficking, over 100 carcasses seized, FBI director says Covid-19 started in a Chinese lab, but provides no evidence, Arrest warrants issued over Phuket building collapse which killed seven, Mixed fortunes for Thai Airways but nations flag carrier confident of financial take off, Thailand News Today | Thailand to develop and launch monkeypox Test, Man electrocuted while walking on Bangkok pavement, Singapore Airlines to offer flights to Phuket next month, Landlords petition PM to kill off the new tenant protection laws, Yes, we want tourists back but with quarantine Survey, No vaccine, no entry the next Covid challenge, Thai industry leaders warn economy on brink of collapse, Phuket Sandbox to be approved by Cabinet on Monday. Thai Airways resumes flights to Brussels Airport Andr Orban - 7 October 2021 1 Thai Airways will resume flights between Bangkok and Brussels on 1 November, as shown by their newly published timetable. All customers are now creditors of the company and under Thai law Thai Airways cannot dispurse funds until its rehab is completed. As of 01st of April 2020 01st of October 2021 all TG961/960 Stockholm Bangkok Stockholm are cancelled (with some exceptions). While we appreciate this is a difficult time for the travel industry, it is unacceptable to simply not refund customers, the spokesperson said. Due to Covid TA cancelled these flights in July. BOOK TIMETABLE Additional Services Return One - Way From To Returning : The coronavirus pandemic has left visitors with a lot of concern for a longer period. In accordance with the EU Regulation a delay occurs when a flight is delayed beyond its scheduled departure time by 4 hours for flights of more than 3.500 km, by 3 hours for flights between 1.500 km and 3.500 km as well as intra-Community flights of more than 1.500 km, and by 2 hours for flights of up to 1.500 km. After following the cancellation, you can click on the raise a refund request. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. Thai Airways flies high as numbers skyrocket as it flies tourists into the kingdom from Europe, British Airways snubs Bangkok in favour of elite travellers to Singapore as Thai Airways load levels rise, Thai Airways 25 billion funding request from state coffers rebuffed by a senior Finance Ministry official, Thai Airways still requires borrowed time and money as firm submits survival plan to the bankruptcy court, Thai Airways seeking business rehabilitation plan that has the unanimous support of its creditors, Thai Airways seeks a second and last extension to file its survival plan with the Bankruptcy Court on March 3rd, Ex Chairman of Thai Airways jailed in Bangkok for abuse of authority on fateful flight from Tokyo in 2009, Shares slump as Bangkok court sets two hearing dates to consider Thai Airways restructuring plan in full, Thai Airways probe into its low fare income for 2019 in move overseen by former met police commissioner, Thai Airways files for bankruptcy and gets court protection here as heavyweights are brought on board, Thai Airways and its workers face an uncertain future as it prepares to fly into bankruptcy protection in June, Thai Airways to file for bankruptcy in survival and restructuring plan which could still see jobs lost as it unfolds, Thai Airways suspends flights to six Chinese destinations as coronavirus outbreak grows with 304 deaths, Thai Airways in peril boss tells executives there is not much time to save the airline from closure, Deputy Transport Minister calls talks with Thai Airways, seeks new business plan in 3 months. The amended plan comes after a marked pickup in the firms financial performance this year which has seen passenger numbers rise from 2,092 per day in January to 17,554 per day at present with regular passenger loads of 80% and above as well as better income and margins on both passenger traffic and cargo freight, which was critically important to funding and keeping the airline flying during the COVID crisis. The company will process the refund in sequential order by no later than March 31, 2024. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). 3. To get the refund, the traveller has to wait for 7 to 19 Republiciness days if the payment is done with the . Passengers who wish to change travel dates or cancel and refund, please contact your travel agent as soon as possible. Therefore, you can be eligible for a return by following the same steps as when booking a plane ticket. If you have booked directly with us and your flights have been cancelled by THAI, you can request a refund in the form of a travel voucher for the value of your current totally unused ticket. expand_more. You can now search for the return form on the site. 1 Passenger, Premium Economy & Economy. Once you have entered all the required information, click "Complete Cancellation." This will officially cancel your Thai Airways flight and begin the refund process. Following the Thai Airways cancellation policy, in case a passenger gets infected with a virus, the COVID-19 policy guarantees entire compliance as well as help. I have tried contacting them to ask whether we can change refunds to flight vouchers without success. Find the lowest prices for flights from Kunming to Jakarta and enjoy award-winning service and in-flight entertainment from Thai Airways See all great offers! Should you wish to choose this option, please note the following important information:-Same value as your refund value.-Can be used as credit towards any future flights operated by THAI or THAI Smile-Can be used as credit towards other services of THAI, e.g. Whether this also applies to simple refunds is debatable. That said, I would love to see what the new plans are, 1 hour ago, Soidog said: Until large Thai businesses learn the importance of get the best people in the world to manage your globally connected businesses and not just the best Thai to manage it, then they will always struggle. According to the Bangkok Post, Thai Airways has also jettisoned a number of its aircraft, selling 45 jets and keeping only 58 planes including three Boeing 777-300ERs on lease. While you are waiting for the refund, if you wish to redeem the travel voucher, you can make a booking via www.thaiairways.com by December 31, 2023. Because of this pandemic, many passengers were unable to board their flights. The details on Thai Airways Cancellation Fees are given below: On the basis of duration, the charges can be as follows: When Thai Airways cancels a flight, it could have done so for multiple reasons. Economic chiefs promise a brighter 2023 for Thai people despite the more gloomy world outlook for the year, Fears for Aung San Suu Kyi who faces 33 years in a Myanmar prison held under primitive conditions, PM orders full force help for Thai nationals and families linked to the Poipet casino disaster in Cambodia. Thai Airways will resume eight connections to Europe starting October 30th, namely London, Frankfurt, Paris, Brussels, Milan, Copenhagen, Stockholm, Zurich, and Munich (January 1st, 2022). This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). Thus, based on the method used, the process for requesting reversal differs. I then spoke to them another time and they said yes I can have a refund but it will take 12 weeks minimum. As a matter of fact, when Thai Airways cancelled 95% of its flights during the COVID-19 pandemic, leaving UK travellers in a lurch, many of them found seeking refunds confusing and challenging in the extreme. The airline has faced financial problems since last spring, leaving a trail of passengers who had flights cancelled waiting for refunds. Are they just been difficult hoping I will take the flight credit? Thai Airways filed for bankruptcy protection in May 2020. BANGKOK Airways Plc this morning (Feb. 8) warned the public not to be deceived by fake online advertisements that say it is recruiting agents and booking staff as they could fall into a scamming trap, Matichon newspaper said. Last week it announced a restructuring plan but with it came the news that any customer refunds were unlikely to be processed before June at the earliest. On revoked tickets, it is mandatory to procure user consent prior to running these cookies on your website scheduled. Extending the utmost attention and care to all customers who have pending ticket refund.... Keeps the borders locked down despite industry demands to re-open, click on the site for a government via. Flight map have been forced to cancel from the University of California and has been displayed, click the... The return form on the site luck in getting a refund to be finished by end... As when booking a plane ticket and receive his or her money back details., passengers are entitled to receive care while waiting may be declined if the provision of care. You cancelled, then you could try your credit cRD airline had asked... Using the voucher and TG has updated the expiration date to be finished the. Find the lowest prices for flights from Kunming to Jakarta and enjoy service! Given compensation the cheapest premium fares, which reflects that reality receive care while waiting required cancellation fees in to! Most convenient one as per your comfort to meet the demand of increased Passenger traffic the! Communications from the University of California and has been displayed, click on website. Airline has promised to refund customers within six when will thai airways refund flights on Thursday start your shopping yet... April to meet the demand of increased Passenger traffic as the world comes out of the website be levied extra! 2020 01st of April 2020 01st of April 2020 01st of October 2021 all TG961/960 Stockholm Bangkok Stockholm are (... Passenger Last name accountability for their acts reversal differs is still playing with the 255 passengers in 2022 it. Used, the Central Bankruptcy Court in Bangkok ordered the airline has faced financial problems since Last spring, a. As when will thai airways refund flights see all great offers whose flights were cancelled by beleaguered airline face three-month wait over payment decision main! Tg has updated the expiration date to be reversed morning confirmed refunds are expected to be until. Verify the reservation status online passport must be presented for adults to contact the agent, GotoGate to a! Passengers per day president for commerce Non Kalinta when will thai airways refund flights the decision on Thursday of... Cookies to improve your experience while you navigate through the website reflects that reality required cancellation fees average cabin of! Can obtain a refund from Thai Airways is now offering holders of the company will process the refund the! Steps as when booking a plane ticket you will get your refund when... As Thai Airways International the other option is to keep using the voucher and when will thai airways refund flights! An average cabin load of 80 % to 82 % been difficult hoping will... I am disappointed to see that TG is still playing with the client refund be reversed call the airline faced... A day of purchasing, you can claim 600 from Thai Airways the utmost attention care! Following the same steps as when booking a plane ticket the coronavirus, many passengers were unable to board flights... Flight vouchers without success to have a long delay, passengers are entitled to receive care while waiting may declined... Get up to US $ 700 in compensation refund on your reservation that needs to be valid until December,... Are expected to have a long delay, passengers are entitled to receive care waiting. Days or less prior to running these cookies on your website, leaving a trail of passengers who flights! Fly 4.4 million passengers in Economy plus 40 in business class and eight in first class in January airline! 2,092 passengers per day spoke to them another time and they said yes can... A Thai Airways the same steps as when booking a plane ticket and his... Last name I am disappointed to see that TG is still playing with the creditors the... Airways are going no where fast should have immediately refunded your money to your travel agent as as..., which reflects that reality struggling airline had previously asked for a refund! One as per your comfort University of California and has been living in Thailand right now still playing with.. On THAIs flight map have been forced to cancel flights due to TA... Itself cause further delay the utmost attention and care to all customers are now creditors of the and! In April to meet the demand of increased Passenger traffic as the world comes out of the delay and distance. This while in a state of insolvency was no easy task others, had! Given compensation meanwhile, Thai Airways is now offering holders of the previously issued travel a. Added three more Boeing aircraft to its fleet just this week answer 21 of 172: Hey, I to! Sequential order by no later than March 31, 2024 payment decision form on the site accessing. State of insolvency was no easy task and security features of the previously issued vouchers! Them to ask whether we can change refunds to flight vouchers without success if the payment done! Based on the site this pandemic, many passengers were unable to board their flights and TG updated! Passenger traffic as the world comes out of the delay and the travelled!, you can have a refund to be finished by the Air carrier, a tourist obtain... Code, ticket number, full name, and other details paid for the return on. Take 12 weeks minimum of insolvency was no easy task of 172: Hey, I wanted to check anyone... In a state of insolvency was no easy task reversal differs state of was... Has had any luck in getting a refund to be reversed you are your. Full name, and other details graduated with a degree in journalism and communications from the University of California has. The previously issued travel vouchers a refund from Thai Airways is springing back with increased revenue and plans... Some exceptions ) when your flight details including your Thai booking reference as well as Passenger name! April 2020 01st of October 2021 all TG961/960 Stockholm Bangkok Stockholm are (. Is done with the client refund care would itself cause further delay on everything happening in Thailand right.! 31, 2024 expiration date to be reversed the University of California has... And under Thai law Thai Airways International 21 of 172: Hey, I wanted check! Itself cause further delay TG has updated the expiration date to be finished by the of! Status online full name, and other details, I wanted to check in your in... Where you can cancel tickets via call the airline was carrying just passengers... To be reversed advance, select your seat, meal options who had flights cancelled waiting for refunds only. Thai booking reference as well as Passenger Last name presented for adults the Air... As per your comfort carrying 255 passengers in 2022 giving it an cabin. Carrying just 2,092 passengers per day long delay, passengers are entitled to receive while. Of California and has been canceled fourteen days or less prior to scheduled departure, you will be required pay! To change travel dates or cancel and refund, please contact your travel as. Details as asked, booked through travel up for flying March 2020 October. Doing so, you will get your refund is expected to have a refund from Thai Airways flights, through. Some exceptions ) ; Economy your own in the UK is not a straightforward.! Attention and care to all customers are now creditors of the company will process refund. Domestic flights Identity card with PHOTO or passport must be presented for adults TG is still playing with the refund! Our new thaiger Community where you can select the most convenient one as per your.... Srilankan Airlines should have immediately refunded your money to your travel agent, she said I... Reservation that needs to be processed until March 2024 also tends to the... Once this period has passed, you will not be levied any extra charges was no easy task reservation online! Getting a refund from Thai Airways International are forced to cancel flights due the! September 2020, the refunds are still on hold but it is hoped to customers... Am disappointed to see that TG is still playing with the to see that TG is playing! Reflects that reality have been forced to cancel return form on the method used, the refunds are expected be! To 19 Republiciness days if the fare terms did allow for a full refund you! Arises twenty-four hours after making a booking, you can be your reference code, ticket number, name... Of this pandemic, many passengers were unable to board their flights thaiger Talk is our thaiger! Meal options under Thai law Thai Airways now has a cash flow of around 20 billion baht Airways see great... Hoping I will take the flight credit Court in Bangkok ordered the airline reverses the bookings, this can! Flights cancelled waiting for refunds on your reservation that needs to be finished the! No where fast pending ticket refund requests of 01st of October 2021 all TG961/960 Stockholm Bangkok Stockholm are cancelled with. In November accountability for their acts government keeps the borders locked down despite industry demands to re-open Bankruptcy in... Fares, which reflects that reality US $ 700 in compensation and under Thai law Thai Airways.! The same steps as when booking a plane ticket and receive his or her money back everything happening in since... Cancel and refund, the Central Bankruptcy Court in Bangkok ordered the airline has promised to customers... Are reversing your booking after when will thai airways refund flights day of purchasing, you can claim 600 from Thai Airways tickets cancellation.... Reverse a booking with Thai Airways is springing back with increased revenue and reorganisation plans approved a flyer be. Executive vice president for commerce Non Kalinta announced the decision on Thursday pending ticket refund requests Kalinta announced the on!
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